CallCatch Terms of Service

CallCatch is an AI receptionist service for business use. It can answer missed or forwarded calls, use configured business information, capture caller requests, create summaries/transcripts where available, send notifications and support a customer dashboard.

• You must provide accurate account, business, contact, forwarding and onboarding information.
• You are responsible for keeping dashboard access, magic links and account communications secure.
• You must ensure your FAQs, business hours, services and instructions are accurate and lawful.
• You must not use CallCatch for emergency, life-safety or critical communications.

Dedicated local numbers, SMS delivery and call routing may depend on carrier and regulatory approval. CallCatch may support existing-number forwarding and/or a dedicated CallCatch number, but availability can vary by jurisdiction and number type.

AI responses may be incomplete, delayed or mistaken. CallCatch is designed to capture and assist with ordinary business enquiries, not to provide professional advice, emergency instructions, medical diagnosis, legal advice or guaranteed bookings/revenue.

Voice cloning is optional. If you submit a voice sample, you confirm that you own or are authorized to provide and use that voice for CallCatch. Unauthorized impersonation or cloning is prohibited.

Where calls are recorded, transcribed or processed, you are responsible for configuring and giving any notices or consents required for your business and jurisdiction. CallCatch may provide disclosure tools or suggested wording, but you remain responsible for lawful use.

The current public offer is A$158 due at signup for Australia, then A$79/month thereafter; and NZ$178 due at signup for New Zealand, then NZ$89/month thereafter. PayPal is used for checkout and subscription approval. See the Refund & Cancellation Policy for the current billing support position.

You must follow the Acceptable Use Policy. We may suspend or restrict service to protect users, callers, communications networks, regulatory obligations, security or the integrity of CallCatch.

CallCatch depends on third-party services for payments, hosting, data storage, telecommunications, SMS, AI, speech and voice features. Their availability, approvals and processing can affect service operation.

To the extent allowed by law, CallCatch is provided without guarantees of uninterrupted availability, perfect accuracy, guaranteed revenue, guaranteed bookings or universal telecommunications approval. Nothing in these terms excludes rights that cannot legally be excluded.

We may update the service or these terms as the product matures. Questions can be sent to hello@neetfly.dev. Operator: Harshali Enterprises / CallCatch.