Acceptable Use Policy

Ordinary business call answering, customer enquiry capture, missed-call handling, appointment/enquiry request capture, follow-up workflows, dashboard review and related lawful business operations.

• Unlawful, deceptive, fraudulent or misleading communications.
• Harassment, threats, hate, abuse or privacy-invasive conduct.
• Unauthorized impersonation, including unauthorized voice cloning.
• Unlawful recording, surveillance or caller monitoring.
• Spam, unsolicited bulk calling, robocalling campaigns or attempts to evade telecommunications rules.
• Emergency-service impersonation or life-safety dispatch workflows.
• Collecting highly sensitive information without a lawful basis and appropriate safeguards.
• Infringement of intellectual property, privacy, publicity or other rights.
• Attempts to bypass security, rate limits, provisioning controls or provider restrictions.
• Misuse of telecommunications numbers, caller IDs, forwarding or SMS features.

We may suspend, limit or terminate access where we believe use creates legal, safety, provider, network, security or product-integrity risk. Report concerns to hello@neetfly.dev.